Privacy Policy

frombali.id (the "Website") is operated by PT Kekayaan Tanpa Batas ("FromBali", "we", "us", or "our"), a company registered in Indonesia (NIB 1812240086373) with its registered address at Jl. Umalas I No. 95A, Badung, Bali, Indonesia. PT Kekayaan Tanpa Batas is the controller of personal information collected through the Website.

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We respect your privacy and are committed to protecting the personal information of visitors who use the Website.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you when you visit or interact with our Website.

By using FromBali, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
We may collect information in several ways when you use FromBali.

Information You Provide to Us

You may voluntarily provide personal information when you:

• contact us through a form;

• submit an enquiry;

• subscribe to a newsletter or other communication;

• participate in a survey, promotion, or similar feature; or

• communicate with us directly.

 

Depending on how you interact with us, this information may include:

• your name;

• email address;

• phone number;

• information contained in your enquiry or message; and

• any other information you choose to provide.

 

Please do not submit sensitive personal information unless it is necessary for your enquiry.

Information Collected Automatically
When you visit FromBali, certain information may be collected automatically by us or by service providers we use.

This may include:

• IP address;

• browser type and version;

• device type;

• operating system;

• referring website;

• pages viewed;

• links clicked;

• approximate geographic location;

• date and time of visits;

• time spent on pages;

• website interactions; and

• cookie or device identifiers.

 

We primarily use this information to understand how visitors use FromBali, maintain and improve the Website, measure performance, and improve the relevance of our content.

2. How We Use Information
We may use information collected through FromBali to:

• operate and maintain the Website;

• respond to enquiries and messages;

• provide information or services requested by visitors;

• understand how visitors use the Website;

• improve our travel guides, recommendations, content, and user experience;

• measure Website traffic and performance;

• detect technical issues, fraud, abuse, or security threats;

• personalise content where appropriate;

• display and measure advertising;

• manage affiliate partnerships;

• send communications where you have requested or consented to receive them;

• comply with applicable legal obligations; and

• protect the rights, security, and integrity of FromBali and its users.

 

We do not sell your personal information.
 

3. Cookies and Similar Technologies
FromBali and third-party service providers may use cookies, pixels, web beacons, local storage, and similar technologies.
 

Cookies are small files stored on your device that can help websites remember information about your visit.
 

These technologies may be used to:

• keep the Website functioning correctly;

• remember visitor preferences;

• understand Website traffic and usage;

• measure content performance;

• analyse visitor behaviour;

• prevent fraud and improve security;

• measure advertising performance; and

• deliver relevant advertising where permitted.

 

Some cookies are necessary for the Website to operate, while others may be used for analytics, personalisation, or advertising.

Where required by applicable law, non-essential cookies will be used only after appropriate consent has been obtained.

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.

4. Google Analytics and Analytics Services
FromBali may use Google Analytics or other analytics services to understand how visitors interact with the Website.

These services may collect information such as:

• pages visited;

• session duration;

• approximate location;

• device and browser information;

• referring sources; and

• interactions with Website content.

 

This information helps us understand audience behaviour, identify popular content, improve Website performance, and make FromBali more useful to travellers.

Analytics providers may use cookies or similar technologies in accordance with their own privacy policies.

5. Advertising and Google AdSense
FromBali may display advertising provided by third-party advertising partners, including Google AdSense.
Third-party vendors, including Google, may use cookies, web beacons, IP addresses, or other identifiers in connection with advertising displayed on FromBali.

Google and its advertising partners may use advertising cookies to serve advertisements based on a user's visit to FromBali and/or other websites on the internet.

These technologies may also be used to:

• select advertisements;

• measure advertising performance;

• prevent repetitive advertisements;

• detect invalid traffic or fraud; and

• personalise advertisements where permitted.

 

Users can manage or opt out of personalised advertising through Google Ads Settings.

You can learn more about how Google uses information from websites and apps that use its services by visiting Google's privacy and data-use information.

Other advertising partners that may operate on FromBali may have their own privacy policies and methods for controlling personalised advertising.

Where required by applicable law, we will request appropriate consent before using cookies or personal information for personalised advertising.

6. Affiliate Links
FromBali may participate in affiliate marketing programmes.

Some pages may contain affiliate links to travel platforms, accommodation providers, tour operators, transportation services, booking websites, products, or other third-party services.

If you click an affiliate link and complete a purchase, reservation, or another qualifying action, FromBali may receive a commission from the third party. This normally does not increase the price you pay.

Affiliate partners may use cookies or similar tracking technologies to determine whether a referral originated from FromBali.

Any transaction you complete through a third-party website is governed by that third party's terms, conditions, and privacy policy.

Our editorial content and recommendations are intended to provide useful information to travellers. Commercial relationships do not change our responsibility to aim for accurate, useful, and relevant content.

7. Third-Party Websites and Services
FromBali contains links to websites and services operated by third parties.

These may include:

• hotels and accommodation platforms;

• airlines;

• restaurants;

• tour and activity providers;

• transport providers;

• maps and navigation services;

• social media platforms;

• travel booking services;

• affiliate partners; and

• other travel-related resources.

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When you leave FromBali and visit another website, that website's own terms and privacy policy apply.

We do not control and are not responsible for the privacy practices, security, content, availability, or data-processing activities of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing personal information.

8. Website Hosting and Technology Providers
FromBali is built and hosted using third-party technology and infrastructure providers, including Wix.

These providers may process technical and usage information necessary to:

• host and operate the Website;

• provide security;

• prevent abuse;

• maintain Website functionality;

• analyse Website performance; and

• provide related technical services.

 

Information processed by these providers is subject to their applicable privacy policies and data-processing practices.

9. Contact Forms and Enquiries
When you contact FromBali through our Website, we may collect the information you submit, including your name, email address, phone number, and message.

We use this information primarily to:

• respond to your enquiry;

• communicate with you regarding your request;

• provide information you have requested; and

• maintain appropriate records of communications.

 

Submitting an enquiry does not automatically subscribe you to marketing communications.

10. Email Communications
If FromBali offers newsletters or other email communications and you choose to subscribe, we may use your email address to send the communications you requested.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.

We may still send non-marketing communications where reasonably necessary, for example in response to an enquiry you submitted.

11. Social Media
FromBali may maintain profiles on third-party social media platforms.

If you interact with us through a social media platform, the platform may collect information about you according to its own privacy policy.

Your interactions with our social media accounts may also be visible to other users depending on your account and privacy settings.

12. How We Share Information
We may share information with third parties where reasonably necessary to operate FromBali.

These may include:

• website hosting and infrastructure providers;

• analytics providers;

• advertising platforms;

• affiliate networks;

• email and communication providers;

• security and fraud-prevention services;

• professional advisers; and

• other service providers supporting our Website.

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We may also disclose information where required to:

• comply with applicable law, regulation, legal process, or governmental request;

• investigate fraud, abuse, security incidents, or potential violations;

• protect our rights or property;

• protect the safety of users or others; or

• facilitate a business restructuring, transfer, merger, acquisition, or similar transaction.

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Service providers may process information only in connection with the services they provide, subject to their agreements and applicable laws.

13. International Data Processing
FromBali is accessible internationally.

Our service providers may operate or store information in countries other than the country in which you are located.

As a result, information may be processed in jurisdictions that have different data-protection laws.
Where required, appropriate safeguards may be used in connection with international transfers of personal information.

14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• responding to enquiries;

• maintaining appropriate business records;

• providing requested services;

• preventing fraud or abuse;

• resolving disputes; and

• complying with legal obligations.

 

Retention periods may vary depending on the type of information and the reason it was collected.

15. Data Security
We take reasonable administrative, organisational, and technical measures intended to protect information under our control against unauthorised access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.

You provide information online at your own discretion.

16. Your Privacy Rights
Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.

These rights may include the ability to:

• request access to personal information we hold about you;

• request correction of inaccurate information;

• request deletion of certain personal information;

• object to or restrict certain processing;

• withdraw consent where processing is based on consent;

• request information about how your data is used;

• request portability of certain information; and

• opt out of certain forms of advertising or marketing.

 

These rights are not absolute and may be subject to exceptions under applicable law.

To make a privacy-related request, please contact us through the Contact page on FromBali.

We may need to verify your identity before completing certain requests.

17. European Economic Area, United Kingdom, and Switzerland
Visitors located in the European Economic Area (EEA), United Kingdom, or Switzerland may have additional privacy rights under applicable data-protection laws.

Where required, FromBali and its service providers will seek consent before storing or accessing non-essential information on a user's device or using personal information for personalised advertising.

Visitors may be given options to:

• accept eligible data processing;

• reject eligible data processing;

• manage privacy preferences; and

• withdraw or modify previously provided consent.

 

Where applicable, these options may be presented through a consent management platform or cookie consent interface.

18. Advertising Choices
You may have several ways to manage advertising preferences.

These can include:

• changing cookie preferences through our consent interface, where available;

• adjusting browser cookie settings;

• using Google Ads Settings to manage personalised advertising preferences; and

• using privacy controls offered by individual advertising providers.

 

Disabling personalised advertising does not necessarily mean that you will stop seeing advertisements. The advertisements you see may instead be contextual or non-personalised.

19. Children's Privacy
FromBali is a general travel information website and is not designed or directed specifically at children.
We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, remove the information.

20. Travel Information and User-Submitted Data
If you send us information relating to travel planning, bookings, destinations, or personal travel preferences through an enquiry, we will use that information primarily to respond to your request.

You should avoid sending sensitive information that is unnecessary for us to assist you.

FromBali does not require visitors to provide passport numbers, financial account passwords, or similar highly sensitive credentials through standard Website contact forms.

21. Do Not Track and Browser Privacy Signals
Some browsers provide privacy controls or signals relating to tracking.

Because standards and legal requirements for these signals may vary, our Website and third-party services may respond differently depending on the technology, jurisdiction, and service involved.

Where applicable law requires recognition of a particular privacy preference signal, we will aim to comply with that requirement.

22. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:

• our Website;

• the services we use;

• advertising or analytics technologies;

• our business practices; or

• applicable legal or regulatory requirements.

 

When we update this Privacy Policy, the revised version will be published on this page and the Last Updated date will be changed.

We encourage visitors to review this page periodically.

23. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how FromBali handles personal information, please contact us through our Contact page:

PT Kekayaan Tanpa Batas (trading as FromBali)
Registered address: Jl. Umalas I No. 95A, Badung, Bali, Indonesia
NIB: 1812240086373
Email: frombalimedia@gmail.com
Website: frombali.id
Contact: frombali.id/contact

We will make reasonable efforts to respond to legitimate privacy enquiries in accordance with applicable requirements.