Terms & Conditions

Welcome to FromBali. These Terms & Conditions ("Terms") govern your access to and use of frombali.id (the "Website") and any content, features, or services made available through it.

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frombali.id is operated by PT Kekayaan Tanpa Batas ("FromBali", "we", "us", or "our"), a company registered in Indonesia (NIB 1812240086373) with its registered address at Jl. Umalas I No. 95A, Badung, Bali, Indonesia.

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FromBali publishes travel information, destination guides, and practical planning resources for people travelling to Bali.

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By accessing or using the Website, you agree to these Terms. If you do not agree to them, please do not use the Website.

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1. What FromBali Is

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FromBali is an independent travel information website.

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We publish guides, destination information, listings, itineraries, recommendations, and travel updates intended to help travellers plan and enjoy a trip to Bali.

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FromBali is not a travel agency, tour operator, booking platform, transport provider, accommodation provider, or immigration adviser.

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We do not:

• sell flights, tours, accommodation, transport, or travel insurance;

• take bookings or reservations on behalf of visitors;

• act as an agent for any hotel, operator, driver, restaurant, or other business described on the Website;

• process payments for travel services; or

• provide immigration, legal, medical, or financial advice.

Where the Website links to a third party that does provide such services, any transaction is between you and that third party.

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2. Eligibility

The Website is intended for general audiences and is not directed at children.

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By using the Website you confirm that you are able to form a binding agreement under the law that applies to you, and that you will use the Website in accordance with these Terms and with applicable law.

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If you use the Website on behalf of a business or organisation, you confirm that you are authorised to accept these Terms on its behalf.

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3. Changes to These Terms

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We may update these Terms from time to time to reflect changes to the Website, our content, our commercial arrangements, or applicable legal requirements.

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When we do, the revised version will be published on this page and the Last Updated date will be changed.

Your continued use of the Website after a change takes effect means you accept the revised Terms. We encourage you to review this page periodically.

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4. Travel Information Disclaimer

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This section is important. Please read it carefully.

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Travel information changes frequently and often without notice. Entry requirements, visa rules, fees and levies, airport procedures, transport regulations, prices, opening hours, event dates, road conditions, and safety guidance can all change at short notice, and can differ depending on your nationality, residency, purpose of travel, and personal circumstances.

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Accordingly:

• Content on the Website is provided for general information purposes only.

• Information reflects our understanding at the time of writing or last review, and may not be current when you read it.

• Information is not tailored to your individual circumstances.

• Information on the Website is not a substitute for official sources.

You are responsible for verifying any information that affects your travel, in particular entry requirements, visas, health requirements, fees, insurance, and safety guidance, directly with the relevant official authority, your airline, your accommodation provider, your insurer, or a qualified professional, before you rely on it or make any booking.

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We aim to review important information and to correct errors when they are identified, but we do not warrant that content on the Website is accurate, complete, current, or suitable for any particular purpose.

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5. No Professional Advice

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Nothing on the Website constitutes immigration, legal, medical, health, financial, insurance, or other professional advice.

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References to visas, entry rules, levies, taxes, health precautions, costs, or insurance are general descriptions only. Always obtain advice appropriate to your own circumstances from a qualified professional or the relevant official authority.

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6. Information About Businesses, Venues, and Third Parties

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The Website describes hotels, villas, restaurants, attractions, activities, transport options, events, and other businesses and venues in Bali.

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You acknowledge that:

• descriptions, facilities, prices, ratings, opening hours, and availability are subject to change by the operator at any time;

• inclusion on the Website is editorial and does not constitute an endorsement, guarantee, certification, or warranty of any business, venue, product, or service;

• ratings or review figures attributed to a third-party platform reflect that platform's data at the time of checking, not our own assessment; and

• we do not control, operate, inspect, or supervise any business or venue described on the Website.

Any dealings you have with a business or venue, including bookings, payments, service quality, cancellations, refunds, safety, and disputes, are solely between you and that business.

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7. Affiliate Links and Commercial Relationships

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The Website participates in affiliate marketing programmes.

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Some links on the Website are affiliate links. If you click one and complete a booking, purchase, or other qualifying action, FromBali may receive a commission from the third party. This does not normally increase the price you pay.

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Where affiliate links are used, we disclose that fact on the relevant page.

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Commercial relationships do not determine our editorial conclusions, and payment does not guarantee positive coverage. Where content is sponsored, paid, or otherwise commercially arranged, it will be identified as such.

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Any purchase or booking made through a third-party website is governed by that third party's own terms and conditions.

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8. Advertising

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The Website may display advertising, including advertising served by third-party advertising networks such as Google AdSense.

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We do not control the specific advertisements displayed by third-party networks and we do not endorse the advertisers, products, or services they promote.

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Your use of an advertiser's website or services is at your own risk and is governed by that advertiser's own terms.

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9. Third-Party Websites

The Website contains links to websites and services operated by third parties, including accommodation platforms, airlines, tour and activity providers, transport providers, maps and navigation services, social media platforms, official information sources, and affiliate partners.

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We provide these links for convenience and information. We do not control third-party websites and are not responsible for their content, availability, accuracy, security, products, services, or practices.

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When you leave the Website, that third party's own terms and privacy policy apply.

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10. Intellectual Property

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Unless otherwise stated, the content published on the Website, including text, guides, articles, editorial descriptions, itineraries, photographs, graphics, layout, design, and the FromBali name and branding, is owned by or licensed to FromBali and is protected by applicable intellectual property laws.

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You may:

• view, browse, and read the Website for personal, non-commercial use;

• print or save individual pages for your own trip planning; and

• share a link to a page on the Website.

You may not, without our prior written permission:

• copy, reproduce, republish, or redistribute substantial portions of the Website;

• scrape, harvest, or systematically extract content or data from the Website;

• use Website content to train, fine-tune, or build a dataset for an artificial intelligence or machine-learning system;

• use Website content for any commercial purpose;

• remove, obscure, or alter any attribution, credit, or copyright notice; or

• present Website content as your own.

Some images, logos, and materials on the Website belong to third parties and are used with permission or under licence. Those materials remain the property of their respective owners and their own licence terms apply.

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If you believe content on the Website infringes your rights, please contact us through our Contact page with sufficient detail to identify the material.

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11. Acceptable Use

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You agree not to:

• use the Website for any unlawful purpose or in breach of any applicable law;

• interfere with, disrupt, overload, or attempt to gain unauthorised access to the Website, its servers, or any connected systems;

• introduce malware, viruses, or other harmful code;

• use automated systems, bots, crawlers, or scrapers in a way that places an unreasonable load on the Website or circumvents any technical restriction;

• attempt to reverse engineer or extract the underlying source of the Website;

• impersonate FromBali, a member of our team, or another person;

• submit false, misleading, defamatory, abusive, or unlawful material; or

• use the Website in any way that could damage, disable, or impair it, or interfere with another person's use of it.

We may restrict, suspend, or terminate access to the Website where we reasonably believe these Terms have been breached.

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12. Material You Send Us

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If you contact us, submit an enquiry, report an error, suggest a listing, or otherwise send us information, you confirm that:

• you are entitled to provide that material;

• the material is accurate to the best of your knowledge; and

• the material does not infringe the rights of any third party.

You grant FromBali a non-exclusive, royalty-free right to use, reproduce, and adapt material you send us for the purpose of operating, improving, and moderating the Website, and for responding to your enquiry, unless we agree otherwise with you in writing.

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Please do not send confidential information, passport numbers, financial credentials, or other highly sensitive personal information through the Website's contact forms.

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Corrections and enquiries are handled in accordance with our published contact and correction process. We are not obliged to publish, act on, or respond to every submission.

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13. Reporting Inaccurate Information

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We want the Website to be accurate and useful.

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If you find information that is out of date, incomplete, or incorrect, please tell us through our Contact page. Where possible, include the page address, the specific information concerned, and a reliable source. 

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We will review reports we receive and update content where we consider it appropriate.

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14. Availability of the Website

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We aim to keep the Website available, but we do not guarantee uninterrupted or error-free access.

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The Website may be unavailable or limited from time to time because of maintenance, technical issues, hosting or third-party service failures, or circumstances beyond our control. Content, features, pages, and URLs may be added, changed, or removed at any time without notice.

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15. Disclaimer of Warranties

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To the fullest extent permitted by applicable law, the Website and its content are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory.

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In particular, we do not warrant that:

• the content is accurate, complete, current, reliable, or suitable for your purposes;

• the Website will be available, uninterrupted, timely, secure, or error-free;

• defects will be corrected; or

• the Website or its servers are free of harmful components.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that applies to you under applicable consumer protection law and that cannot lawfully be excluded, restricted, or modified.

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16. Limitation of Liability

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To the fullest extent permitted by applicable law, FromBali and the people who work with us will not be liable for any loss or damage arising out of or in connection with your use of, or inability to use, the Website or its content, including:

• indirect, incidental, special, consequential, or punitive loss;

• loss of profit, revenue, opportunity, data, or goodwill;

• travel disruption, denied boarding, refused entry, missed connections, cancellation charges, or additional travel costs;

• decisions made in reliance on information published on the Website; or

• any act, omission, product, service, or failure of a third party, including businesses, venues, operators, advertisers, and affiliate partners described on or linked from the Website.

Where liability cannot lawfully be excluded, our total liability is limited to the maximum extent permitted by applicable law.

17. Indemnity

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You agree to indemnify and hold FromBali harmless against claims, liabilities, losses, damages, costs, and expenses arising from your breach of these Terms, your misuse of the Website, or your infringement of the rights of any third party.

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18. Privacy

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Our handling of personal information is described in our Privacy Policy, which forms part of your use of the Website.

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Please read it at frombali.id/privacy-policy.

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19. Linking to FromBali

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You may link to pages on the Website provided the link is fair, lawful, and does not damage our reputation or suggest an association, endorsement, or approval that does not exist.

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You may not frame the Website, present it within another site, or reproduce it in a way that misrepresents its origin. We may ask you to remove a link at any time.

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20. General

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in effect.

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No waiver. If we do not enforce a right or provision, that is not a waiver of it.

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Entire agreement. These Terms, together with the Privacy Policy and any notice published on a specific page, form the entire agreement between you and FromBali regarding your use of the Website.

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No partnership. Nothing in these Terms creates a partnership, agency, employment, or joint venture between you and FromBali.

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Headings. Section headings are for convenience only and do not affect interpretation.

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21. Governing Law

These Terms and any dispute arising out of or in connection with them or your use of the Website are governed by the laws of the Republic of Indonesia, and the courts of Indonesia will have jurisdiction, without prejudice to any mandatory consumer protection right available to you under the law of the country in which you reside.

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22. Contact

If you have questions about these Terms, please contact us through our Contact page:

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PT Kekayaan Tanpa Batas (trading as FromBali)
Registered address: Jl. Umalas I No. 95A, Badung, Bali, Indonesia
NIB: 1812240086373
Email: frombalimedia@gmail.com
Website: frombali.id
Contact form: frombali.id/contact